Privacy Policy
This Privacy Policy describes how JOYFUL USA INC. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://j-kogu-shop.com/ (the "Site") or otherwise communicate with us.
Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Contact Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Order Information: Items purchased, order history, and customer service interactions.
- Device & Technical Information: IP address, browser type, device type, time zone, cookies, and web beacons collected automatically via Google Analytics, Shopify, and other tracking technologies.
How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Fulfilling orders, processing payments, and arranging for shipping.
- Communicating with you, including sending order confirmations and tracking updates.
- Screening our orders for potential risk or fraud.
- Providing you with targeted advertising, marketing communications, and promotional offers (subject to your consent where required).
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
California Residents Rights (CCPA / CPRA Disclosures)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know / Access: You have the right to request that we disclose what personal information we collect, use, disclose, and sell/share about you.
- Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain legal exceptions.
- Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
- Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
Notice of "Sale" or "Sharing" of Personal Information
We do not "sell" personal information in the traditional sense of exchanging data for money. However, like many e-commerce stores, we "share" personal information (such as identifiers and browsing activity) with third-party advertising networks (e.g., Meta, Google) for targeted advertising.
To Opt-Out of Sale/Sharing or to Exercise Your Rights
You may submit a verifiable consumer request to us by:
- Emailing us at: support@j-kogu-shop.com
- Visiting our "Do Not Sell or Share My Personal Information" link at: https://j-kogu-shop.com/pages/data-sharing-opt-out
- Using Global Privacy Control (GPC) signals enabled on your browser.
Cookies and Tracking Technologies
We use cookies to power and improve our Site and services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with our services. You can manage your cookie preferences through your web browser settings or our cookie consent banner.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail:
JOYFUL USA INC. Email: support@j-kogu-shop.com